Shipping policy
Shipping Policy
We are committed to delivering your order quickly and securely.
📦 Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays)
- You will receive a confirmation email once your order has shipped
🚚 Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and may vary due to carrier delays.
🌍 Shipping Locations
We currently ship to:
- United States
- (Optional: Add international locations if applicable)
📬 Order Tracking
- Once your order ships, you will receive a tracking number via email
- Please allow up to 24–48 hours for tracking updates to appear
⚠️ Delays & Issues
We are not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Incorrect or incomplete shipping addresses
❗ Incorrect Address
Please ensure your shipping information is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
📦 Lost or Stolen Packages
We are not liable for lost or stolen packages marked as delivered.
If this occurs, please contact the shipping carrier directly.
🔄 Damaged Items
If your order arrives damaged:
- Contact us within 7 days of delivery
- Provide photos of the item and packaging
- We will assist with a replacement or refund
📩 Contact Us
For any shipping-related questions, contact us at:
support@rodrech.com